Legal
Privacy Policy
Perdana Amanah is committed to handling the personal information you share with us thoughtfully and with discretion. This policy explains what we collect, how we use it, and what rights you have.
1. Who We Are
Perdana Amanah ("we", "us", "our") is a family law practice based at Jalan Pinang 33, 50450 Kuala Lumpur, Malaysia. We provide consultation, separation and divorce assistance, and child custody and maintenance services.
This Privacy Policy applies to all personal data we handle in connection with our website at perdanaamanagnh.blog and the legal services we offer. We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
2. Data We Collect
We collect only what is necessary to respond to your enquiry or deliver the service you have requested.
Information you provide
- Full name and contact details (phone number, email address)
- A brief description of your situation, shared through our enquiry form
- Correspondence sent to us by email or post
Information collected automatically
- Browser type and device information
- Pages visited and time spent on the site (via analytics cookies, where consent is given)
- Approximate geographic location (country/city level only)
Legal basis for processing
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiry | Legitimate interest / pre-contractual steps |
| Delivering legal services | Performance of contract |
| Analytics cookies | Consent |
| Marketing communications | Consent |
| Legal compliance | Legal obligation |
Retention: Enquiry data is retained for up to 12 months. Client matter records are retained for seven years from file closure, as required by professional obligations, after which they are securely destroyed.
3. How We Use Your Data
- Service delivery: To respond to your enquiry, schedule consultations, and carry out the legal work you have engaged us for.
- Communication: To send you updates relevant to your matter, appointment reminders, or clarifying questions.
- Website improvement: Aggregated, anonymised analytics help us understand which information is most useful to visitors.
- Legal and regulatory compliance: We may be required to retain or disclose certain records under Malaysian law or court order.
- Marketing: Only with your explicit consent, and you may withdraw at any time by contacting us.
We do not sell, rent, or trade your personal data. We do not share it with third parties except where necessary to deliver the service (e.g. court filings, process servers) or where required by law.
4. Data Protection Measures
Encrypted transmission
All data submitted through our website is transmitted over HTTPS with TLS encryption.
Secure storage
Client files and digital records are stored on access-controlled systems with regular security reviews.
Access controls
Only authorised personnel directly involved in your matter have access to your data.
Breach notification
In the unlikely event of a data breach, we will notify affected individuals and relevant authorities as required by law.
5. Cookies
Our website uses cookies to function correctly and, where you consent, to help us understand how visitors use the site. Cookies are small text files stored on your device.
- Essential cookies: Required for the site to work. These cannot be disabled.
- Analytics cookies: Help us see which pages are visited and how long people stay. Used only with your consent.
- Marketing cookies: Used to help us understand how visitors found us. Used only with your consent.
You can manage your cookie preferences at any time on our Cookie Policy page.
6. Your Rights
Under the Personal Data Protection Act 2010 (Malaysia), you have the following rights in relation to your personal data:
Right of access
You may request a copy of the personal data we hold about you. We will respond within 21 days.
Right to correction
If any information we hold is inaccurate or incomplete, you may request that we correct it.
Right to withdraw consent
Where processing is based on your consent (e.g. analytics cookies or marketing), you may withdraw that consent at any time without affecting the lawfulness of earlier processing.
Right to object to processing
You may object to processing carried out on the basis of legitimate interest. We will review your objection and cease processing unless we have compelling grounds to continue.
Lodging a complaint
If you have concerns about how we handle your data, you may lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia: www.pdp.gov.my. We would, however, appreciate the opportunity to address your concern directly first.
To exercise any of these rights, please write to [email protected].
7. Third-Party Links
Our website may contain links to external resources. We have no control over, and are not responsible for, the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.
8. Children's Privacy
Our website and services are intended for adults aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has submitted information to us, please contact us promptly and we will take steps to remove it.
9. Policy Updates
We may update this Privacy Policy from time to time. Where changes are material, we will note the revision date at the top of this page. Continued use of our website after any update constitutes acceptance of the revised policy.
10. Contact
For all data protection enquiries, please contact us: